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Privacy Policy

Last updated: August 2011

Privacy Considerations

U2 Interactive is committed to safeguarding your privacy and to comply with all applicable laws. Whether you are a prospective, current or former user, living or deceased, we respect and safeguard the privacy and confidentiality of the information that we have about you.

When you sign up to use the Beating the Blues US software, you are both:

  1. Verifying the correctness and truthfulness of the information that you have provided to us.
  2. Acknowledging that U2 Interactive can use the information we collect or receive about you for the following purposes:
    • Submitting scores and reports to your helper.
    • Sending you emails that remind you to complete your sessions.
    • Sending you emails that acknowledge completion of session.
    • Compiling your ratings for your own personal review.
    • Making improvements to the website or the services provided through the Website. In this case, wherever possible, U2 Interactive will remove information that would identify you.

Your personal information covers a number of elements that all have one thing in common: they are all unique to you, they can be used to identify you. This means that any files containing information that includes such things as your name, address, and birth date are considered private. And it is our responsibility to ensure the privacy of the personal information of all our users — prospective, current or former.

Some of the information collected will come under the category of Anonymous Data. This means that the data are missing anything that would be needed to identify a specific user. One example is the average of the scores on the questionnaires at specific sessions during the program. Summaries of anonymous Clinical Data (for example average scores of all users on questionnaires) will be used to improve the service, and may be used in publications or presentations at conferences or on the website to indicate the effectiveness of the service.

This anonymous data will consist solely of summary information and will not include any personal information that can be used to identify the users of the service. Your use of the service implies consent for the use of summary data in this way.

In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website.

We may, at times, require access to this data to help support you to use the program.

Other than for the purposes described above, or as required by law, the only one who has access to your personal information and records is you and your helper.

U2 Interactive does not share your personal information with anyone else unless you provide us with permission to do so. We do share certain information that you input into the program with your Helper. Please discuss any information sharing concerns with them before your begin the program.

If you have any questions concerning your right to the privacy and confidentiality of your personal information and data that have been entrusted to U2 Interactive, please contact your helper or contact U2 Interactive directly at 1-855-877-8273.

Online Forms

At times, the software will ask you to enter information about how you are feeling or about how you feel about the BtB program. We will share the information about how you are feeling about the BtB program with your Helper; however, we never share the information about your goals or other tasks that are part of the software. When you enter data into an online form on our website, the personal information you type is protected and securely transmitted to us through a method such as a Secure Sockets Layer (SSL). SSL is the standard method that websites use to protect your information by coding or "encrypting" everything from credit card transactions to enrollment data.

Using "Cookies" to Monitor Website Usage

When you access the U2 Interactive website, we require you to register which includes providing your name, date of birth, and activation number. We may also monitor and record your usage of our site during your visit. We collect this information only to enhance your experience while you are here. For example, we use the information to help make the site as consumer-friendly and informative as possible.

We monitor your visit to the site through the use of "cookies." A "cookie" is a piece of data that a website can send to your browser while you are using the site. A cookie is not a computer program — it cannot read data from your computer, perform any action on your data, or embed any commands in your computer. While cookies are used to identify repeat visitors to a website, they do not contain any personally identifying information about you, such as your name, e-mail address, user ID, or password.

Cookies cannot gather any personal information about you other than information you provide voluntarily, such as the information you enter if you choose to register on the site.

U2 Interactive uses cookies to help ensure security. By examining cookies during a visit, the website can verify that the visitor requesting an action is still the same visitor who originally logged on to the site. Cookies also keep track of aggregate statistics for a website, such as the total number of visitors that use the site, the server location from which each visitor accesses the site, and the number of pages each visitor views. U2 Interactive collects this information, but never provides it for sale, lease, or other arrangement with any third party. U2 Interactive uses the information internally as a tool to improve the quality of the information and services we offer through our website.

Most browser software lets you decide whether or not you want to allow cookies to be created. You can set your browser to notify you when a website sends a cookie to your computer. Most browsers also provide a way for you to remove cookies from your computer. If you tell your browser to deny cookies while you are visiting the U2 Interactive website, visit will be terminated for your protection.

Beating the Blues US software - Informational Purposes Only

BtB utilizes user-entered data and U2 Interactive provides the information contained within this website for informational purposes only. U2 Interactive does not guarantee or warrant the accuracy, completeness or currency of the information which is provided on this website, and liability in this respect is expressly disclaimed. Do not rely on U2 Interactive to review, monitor or take action with respect to user information. You should not construe the material in BtB as an offer for medical services or as advice on medical treatment. The information presented by U2 Interactive is general in nature and is not a substitute for professional health care. Consult a physician or other qualified health care professional before making health-related decisions. Should you have a medical emergency, or if at any time while using the software, your mood gets worse or you get thoughts of self-harm or harm to others, please seek emergency services as soon as possible. You can call 911 or go directly to an emergency room.