Last updated: October 2015
This website (“website”) is owned and operated by 365 Health Solutions Limited whose address is 12 Temple Street, Liverpool, Merseyside L2 5RH 5RA. The terms “365 Health Solutions Limited”, “we”, “us”, “our” and “ours” mean 365 Health Solutions Limited, which includes, its parent, subsidiaries, divisions, branches, affiliates or companies under common ownership or control of 365 Health Solutions Limited.
We are entered with the Data Protection Registrar as 365 Health Solutions Limited, registration number ZA164180
The terms “you”, “your” and “yours” when used in these Terms and Conditions mean any user of this website, whether as a guest or registered user.
The term ‘website’ means Beating the Blues Application.
IMPORTANT: As owners of this site we are committed to the privacy and confidentiality of any information entered into this program. By entering personal data and/or by using this website you give your consent that all personal data entered may be processed in the manner and for the purposes described below. Personal Data entered onto this site may also form part of your medical records and can be used as appropriate by your healthcare provider (eg NHS)
Collection of Personal Data including e-mail addresses
When you choose to register on Beating the Blues we request personal information about you such as your name, e-mail address, and telephone number. We may also ask for demographic information such as age and gender. The information you provide is electronically stored in our databases.
Use of Personal Data
Your Personal Data is only used for the following purposes:-
- to help provide an effective standard of personal care,
- to help your healthcare provider (eg NHS) assess, monitor, and improve the services provided,
- to allow us to administer this program efficiently.
If you provide an e-mail address we will use this to send you reminder messages and information about the ‘next steps’ in the program. It will be beneficial to you to receive these messages to optimise your use of the program. However, if you do not wish to receive e-mails from us, please logon to the site and from within “Edit my Account”, remove your email address from the system.
Use of Clinical Data
The information that you enter into Beating the Blues is completely confidential and will not be made available to anyone, except in the following circumstances:
Your Clinical Helper will be able to access some data to allow them to monitor your progress through the system. It will be clear when entering information, which information they will be able to see.
We may require access to this data to help support you to use the program.
We may provide access to a third party contracted by us, to help to support you use the program. Before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.
Anonymous data collected through this website
Summaries of anonymous Clinical Data (for example average scores of all users on questionnaires) will be used to improve the service, and may be used in publications or presentations at conferences or on the website to indicate the effectiveness of the service.
This anonymous data will consist solely of summary information and will not include any personal information that can be used to identify the users of the service. Your use of the service implies consent for the use of summary data in this way.
In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website.
Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.
The Beating the Blues website contains a Forum. In using this Forum it is your responsibility to ensure that you do not enter any information that allows you or others to be identified.
By posting, uploading, inputting, providing or submitting material to the Forum you are granting 365 Health Solutions Limited, its affiliated companies and necessary sublicensees permission to use your material in connection with the operation of their Beating the Blues business including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your material.
In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed.
Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information. We may also perform IP lookups to determine which domain you are coming from (i.e: aol.com, yourcompany.com) to more accurately gauge our users’ demographics.
Disclosure of your Personal Data
We may share, transfer or disclose the information in our databases and server logs to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this website, or to take precautions against legal liability. We will inform you of any such transfer or disclosure as required by law.
Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.
Data access and corrections
Data entered onto this site may form a part of your medical records. If you wish the Personal Data we hold to be disclosed to you then you should make this request through your healthcare provider.
Requests to delete Personal Data can only be made through your health care provider and are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
You may update certain items of information you have entered by logging onto your account and using the ‘edit my details’ facility. For all other changes you should contact your Beating the Blues provider.
Links to other websites
It is your responsibility to keep your password safe and to ensure that when using the program it cannot be accessed by other people without your consent.
The company cannot accept any liability for loss or disclosure of your personal data resulting from your failure to keep your password safe or allowing unauthorised persons access to the programme whilst it is in use by you.
Transfer of data abroad
If you are visiting this website from a country other than the country in which our servers are located (currently UK), the various communications will necessarily result in the transfer of information across international boundaries.